When you are completing your reservation request, the cancellation policy of that particular hotel will be provided for you to read. You can also view the Hotel Details page to find the cancellation policy. These policies will vary from hotel to hotel, so you must read each one carefully. In general, Users (or Guests) are subject to a non-refundable N3,000 cancellation fee if at any time a Guest chooses to cancel once a reservation has been confirmed. If a Guest cancels within 72 hours before the date of check in, Guest will be charged a minimum one-night stay, including all applicable taxes and fees. If Guest cancels within 24 hours before the date of check-in, Guest is subject to the cancellation policy of that particular hotel.
Some reservations are non-refundable and non-cancelable after your reservation has been confirmed. Reservations of rooms marked "Best Deals" will attract full charges with no refunds, regardless of the time frame of cancellation