Privacy Policy

We understand that making purchases online involves a great deal of trust on your part; and we take this trust very seriously. This Privacy Policy describes the ways in which we will use the data you provide through this AfricanHospitality.com. website which is owned and operated by Axum Technologies. Please note that this Privacy Policy is an integral part of our portal and the services offered to you and cannot, in any way, be separated from the Terms and Conditions, or from the membership, usage or transaction process. By providing information through this site and/or by establishing an account with us, you indicate your acceptance of the practices described in this Privacy Policy.

This Privacy Statement addresses:

  1. What information we collect online from you.
  2. How we use the information.
  3. With whom we may share the information.
  4. What choices are available regarding collection, use and distribution of the information.
  5. What types of security procedures are in place to help protect the loss, misuse or alteration of the information under our control.
  6. How users can correct any inaccuracies in their personally identifiable information.
  7. How we notify you of material changes to this Privacy Statement.
  8. When the Privacy Statement became effective.

If users have questions or concerns regarding this statement, they should contact AfricanHospitality.com customer service by email here.

Information Collection and Use

Reservation Orders
You do not need to be a member in order to reserve, book and pay for a service on this portal. However, if you book a reservation through our website, we ask you to provide personally identifiable information by filling out and submitting information which includes: the traveller’s name, home/work or cell phone number, email address, and your credit card number, expiration date, and billing address. We use this information to process and book your reservation and to notify you of your reservation status by email.

Member Registration
AfricanHospitality.com enables you to register an account with us to become a member. As a member, you can participate in periodic polls and surveys. You also have the ability to provider Guest Ratings and Reviews, which adds untold value to the website, Hotels, and other Users. When you choose to become a AfricanHospitality.com member, we will require you to provide at least your name, email address, a unique login name, and password. This information is collected on the registration form for the following primary reasons: (1) personal identification; (2) to allow us to contact you for customer service, if necessary (3) to customize the content of our website to meet your specific needs; and (4) to conduct research and to make product improvements to the services we offer on our website. In addition, your email address is collected to send you an email message confirming your account registration and each reservation you transact online.

Member Profile
In addition to the information noted above, members can choose to provide us with travel preferences, credit card billing information, and other personally identifiable information. This information is primarily used to assist members in making reservations quickly without having to type in the same information repeatedly. We include optional information such as Gender, Income Range, Occupation, Age Range, Marital Status, Hobbies, solely for statistical reasons to better understand our target market.

Cookies
Cookies are small pieces of information stored on your computer tied to information about you. We use both session ID (or temporary) cookies, which terminate when you close your browser, and persistent cookies, which are stored on your hard drive.

We use cookies for several reasons. For example, cookies allow you to login without having to type your login name each time, allowing you to simply provide your password to access the system. Cookies also enable us to track and target the interests of our Users to enhance the experience on our website. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. If you choose to reject cookies, you may still use our website; however, your access to some areas of our website will be limited.

Tags
In conjunction with our own and our affiliates' marketing campaigns, we may also use technology to capture certain information relating to reservations you make through our website. We will usually collect this information by placing a web beacon (a single-pixel GIF) within our reservation pages. The information we collect is anonymous and will include the total amount of the transaction and the system-generated booking reference.

Log Files
Like most standard website servers we use log files that collect Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and number and location on a page of clicks. We use this information to analyse trends, administer the site, track User's movement in the aggregate, diagnose problems with our servers, and to gather broad demographic information for aggregate use. This information is not linked to personally identifiable information. We also use a tracking utility such as ATG Dynamo that uses log files to analyse User movement.

Communications from the Site

Customer Service

We may communicate with Users on a regular basis to provide requested services. This may include responding through email, or phone, in accordance with the Users' wishes.

Information Sharing

Legal Disclaimer
Although we make every effort to preserve User privacy, we may be required by law to disclose information you have provided in obtaining our travel products or services. We may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could damage or bring harm to others. In addition, it may be necessary for us to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

Authorized Service Providers
We share your personally identifiable information with authorized service providers that perform certain functions or services on our behalf. For example, we use an outside ATM/credit card processing company to bill Users for goods and services. These companies do not have any independent right to share, store, or use the personally identifiable information we provide for any secondary purpose.

Links
Please be aware that our website contains links that lead to other sites. These sites may collect personally identifiable information from you. This Privacy Policy does not cover the information collection practices or policies of such websites.

Information Security
We take steps to help protect the personally identifiable information you provide to us. For example, we use leading encryption technology to encrypt credit card numbers. We also restrict access to personally identifiable information to those employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative. If you have any questions about the security of your information, please send an email to Customer Support .

Accessing Profile

Members and Users can request access to, and update, their profile, which would include their personally identifiable information or the minimum required information needed to register. Members also can change their profile on their account page of our website.

Privacy Policy Changes

If we change our privacy practices, we will modify this Privacy Policy, and its effective date, accordingly so that you will always know what information we gather, how we might use it, and to whom we may disclose it. We also will notify you of any material change to this Privacy Policy by placing a prominent notice on our website. We encourage you to periodically review this Policy to be informed of how we are protecting your information.

Contact Information

If Users have any questions or suggestions regarding our Privacy Policy, please contact us at: Email: Customer Support

Postal Address:
Axum Technologies
76 IBB Way
Calabar, Cross River State

This Privacy Policy is effective as of 08/01/09